Reporting Problems
Reporting problems or contacting the police
You can report problems or issues regarding the Village and the community by e-mailing clerk@stockton-warks-pc.gov.uk
For example, if you are the victim of vandalism, or have noticed issues with street lighting, footpaths, potholes and the like, then you can create a report outlining your concerns or ideas. The Parish Clerk will raise such reports at the next Parish Council meeting.
There is an updated Complaints System for reporting highways problems and it is accessed through the WCC website “Report It” link Report it – Warwickshire County Council. This allows you to show the location on a map and upload photos, etc. It should give an acknowledgement and send you updates on the progress of any work.
You should also use the clerk@stockton-warks-pc.gov.uk mailbox to 'post' reports of incidents which you consider need to be brought to the attention of the police. The Parish Clerk will collate these reports for presentation to the Community Forum meetings.
Contacting the police direct
The police encourage all residents to report any policing issues directly as a direct report from a resident is logged onto their database and builds evidence for resources to be applied to issues. Social media conversations do not contribute to this important data base and reports made by emails to others often delay the recording, action or update on what the police are actively doing to try to deal with incidents, reduce crime and tackle anti-social behaviour. We would like to signpost and encourage the below ways to best contact us:
Points of contact
999 This is the number to ring if there is an emergency incident happening right now that needs an immediate police presence – if life is at risk, people are injured, offenders are nearby or a crime is in progress.
Reporting online This is the preferred method to contact police and report any non-emergency issues that do not require an immediate response. This also includes reporting non-emergency collisions and antisocial behaviour. Online reporting is available 24/7 and can be accessed at https://www.warwickshire.police.uk/ro/report
Just reporting If you simply want to provide information or intelligence without speaking to anyone, this can be done online at https://www.warwickshire.police.uk/tua/tell-us-about/
Operation Snap You can report and submit digital footage showing potential moving traffic offences online at https://www.warwickshire.police.uk/operationsnap
101 If you are unable to report an issue online but have concerns that do not need an emergency response, this is the number you can use. Please be aware that you may have to wait if the lines are busy, but make sure you have (or receive) an incident number.
If there are changes in your organisation such as contact details or scope of activities, then please contact the Clerk on clerk@stockton-warks-pc.gov.uk or John Emberton john.emberton@talktalk.net, who will incorporate them onto the web-site. Unless you let us know of changes, we cannot keep the site up to date.
You can also submit articles, photographs and other items of general interest regarding the Village and its surrounds in the same way, and we will publish them in the appropriate web page.